UX Designer

Seeking a talented UX designer at a startup making buying or selling a home frictionless. Neat has developed an end-to-end home selling, buying, and financing platform designed to deliver a one session process. Our service yields massive savings for our clients, provides transparent education to put them in control of the process, and delivers the certainty of cash-like financing. In short, we clean up the entire transaction to make it neat. We are growing extraordinarily fast, even with all the obvious Covid-related challenges.

We are looking to bring on our first dedicated UX design team member to help us deliver more wow experiences to our internal and external users. Your primary responsibilities would include:

• Work with the tech and product teams to design user experiences for both our borrower facing and internal facing applications.
• Produce and deliver designs for major product features that the tech team can efficiently implement.
• Engage in user studies, review session recordings, job shadow internal team members, etc. to determine where our users are getting stuck and determine UX improvements.
• Work with our marketing team to establish brand design standards and ensure consistency across all our materials and products.

The ideal candidate has at least a few years of UX design experience, preferably in a complicated industry. Mortgage lending is incredibly complicated and detail orientated, so our primary UX challenge is taking all that complication and turning it into something that’s easy to understand and efficient to get through.

It is not required that you have any mortgage industry experience. We have plenty of mortgage industry veterans and subject matter experts on the team for you to lean on.

Other Qualifications